![]() They have a dedicated customer support team on both the desktop site and the Airbnb app for situations like this who provide 24-hour assistance. If you find the situation completely unacceptable, contact Airbnb immediately. If the host offers you a partial refund for the lesser quality room, get them to arrange this through the app BEFORE you take it - verbal agreements don’t mean shit in the online world. ![]() Whilst I was pissed off with the audacity of the owner, we let it slide as the room they offered us was fine - we were only staying for 12 hours anyway. Note that if you do agree to the swap, you pretty much lose all rights of redress. The guest house had this one really nice and photogenic room which they repeatedly listed to attract visitors before sending them to inferior rooms. This one was pulled on me while traveling in Delhi (the spiritual home of the original hotel swap scam). If they wait for you to arrive before springing this on you, then it is almost definitely a scam - they are counting on you to be tired and agreeable. ![]() If Airbnb hosts are genuine, they will tell you about the situation before you arrive and give you the chance to consider your options. But in others, you could potentially end up in a shittier place in a completely different part of town. In a lot of cases we’ve heard about, they end up being similar and quite nearby. ![]() In this post, I’m going to run you through a few of the most common Airbnb scams and teach you how you can protect your ass from them during your next vacation rental. And besides the housing shortages and inflated rents, there is an ever-increasing number of Airbnb scams that target unsuspecting guests. The “Airbnb effect” on city housing markets forces long-standing tenants out of their homes, in exchange for short-term tourists that are much more profitable to landlords. Over the last 5 years, I’ve rented Airbnbs all across the world and stayed in some truly awesome and unique properties. ![]() Not only is an Airbnb apartment often cheaper than a hotel room, but it also allows you to save even extra cash by using the kitchen and all the other amenities (further cementing the true local experience). Soulless and boisterous hotels? Nah, now we’ve got places that we can (and want to) call our own! In the last decade, Airbnb has burst onto the travel scene and in many ways revolutionised tourism as we knew it. ![]()
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